Megadata Achieves SOC2 Compliance

As part of our ongoing mission to ensure the highest levels of security and transparency, Megadata is proud to announce that we are now SOC2 compliant. Achieving this certification demonstrates our dedication to protecting client data and maintaining strict security protocols across all aspects of our operations.

In addition, SOC2 compliance is a crucial component of our broader commitment to meet the unique needs of healthcare organizations, which includes adherence to HIPAA regulations.

Ben Neuwirth, Megadata’s Director of Operations, discusses what this milestone means for our clients, the process behind achieving SOC 2, and what’s next for Megadata.

What motivated Megadata to pursue SOC 2 compliance?

Ben Neuwirth: "SOC 2 compliance was a natural step for us as part of our commitment to operational transparency and data security. Our clients trust us with sensitive information, and SOC 2 gives them the assurance that we handle their data with the utmost care. It also aligns with our overall goal to improve our processes and scale our operations securely as we grow."

Can you walk us through the SOC 2 compliance process at Megadata?

Ben Neuwirth: "The process involved several key phases and external partners. We worked with three key vendors—A-LIGN, who provided the auditing expertise, Keystone Cyber Security, who served as our virtual Chief Security Officer (CSO), and SecurIT, who helped us implement security updates. Keystone was invaluable in helping us understand the Information Request List (IRL) and put the right processes in place to meet SOC2 type 2 requirements.

We underwent a three-month type 2 audit review period, during which we adhered strictly to SOC 2 protocols. Afterward, we submitted a comprehensive set of evidence to show that we met all requirements. The entire process took about 2-3 months to collect and organize the evidence, and within another month or two, we received a squeaky clean report. It was truly a collaborative effort between Megadata’s internal teams and our external security partners."

How does achieving SOC 2 compliance impact Megadata's clients?

Ben Neuwirth: "Our clients trust us with a lot of critical and sensitive data, especially in healthcare. Achieving SOC 2 compliance assures them that we follow the highest standards in data security, which helps build and maintain that trust. The work we did to implement SOC 2 compliance also supports better systems reliability. For our clients, this means they can be confident that their data is secure, reliable, and managed with best-in-class protocols."

How do these compliance certifications align with Megadata's overall mission and values?

Ben Neuwirth: "Our mission is to provide transparency and visibility into all aspects of long-term care operations and management. SOC 2 compliance is perfectly in line with that—by meeting these stringent standards, we’re demonstrating that we not only prioritize data transparency but also make security a fundamental part of our business practices. For our clients, it means they are partnering with a company that values their trust and delivers secure, high-quality service."

What role did the entire team play in achieving SOC 2 compliance?

Ben Neuwirth: "Achieving SOC 2 compliance was a company-wide effort. Every department—finance, HR, DevOps, security, and development—played a role because compliance touches on so many areas of our business. We brought every leader into the conversation to ensure that their systems and processes aligned with the SOC 2 requirements. This cross-department collaboration was essential to our success."

Looking ahead, what are the next steps for Megadata in terms of compliance and continuous improvement?

Ben Neuwirth: "The initial SOC 2 review was a three-month audit, but compliance is an ongoing process. We have a 12-month review period scheduled from May through April each year to ensure we continue meeting SOC 2 standards. We’ve partnered with A-LIGN for annual audits and will consistently refine our practices to stay ahead of evolving security standards and ensure we’re always at the top of our game.”

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Achieving SOC 2 compliance is a significant milestone for Megadata, but it’s just the beginning of our continuous journey to provide secure, reliable, and transparent data analytics to our clients. We remain committed to upholding the highest standards and ensuring that our clients’ data is always protected.

For more information about our security practices and compliance initiatives, reach out to us!

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